Contacts
Students, members, and prospects — CRM lives in GoHighLevel, organized by tags
Contact Directory
Open in GHL →The Inspector Playbook uses GoHighLevel (GHL) as the CRM — there is no separate contact database. Contacts are organized by tags (student, member, prospect, mastermind) so any list can be pulled on demand. Ask Max in Max Pro to produce a tagged list, or open GHL directly.
Task Calendar
Ken's task tracker — managed by Dean · self-hosted, no Google auth
Add Task
Upcoming (30 days)
All Tasks
Corporate Journal
Shared journals · synced to GitHub · searchable by Max
Resources
Shared library · .md and documents for the whole team
GHL
GoHighLevel — courses, CRM, email, and website all in one platform
Course Catalog
8 Courses · All on GHL| Course Title | Price | Type | Status |
|---|---|---|---|
| The Scale System | $597 | One-time | Live |
| Lead Machine: Google & GBP Mastery | $397 | One-time | Live |
| Inspection Business Bootcamp | $297 | One-time | Live |
| SOP Builder: Systems for Solo to Team | $247 | One-time | Live |
| Hire Right: Recruiting & Onboarding | $197 | One-time | Live |
| Video Marketing for Inspectors | $197 | One-time | Live |
| Reputation Domination | $147 | One-time | Live |
| Group Mastermind: Live Coaching | $97/mo | Monthly | Live |
| Community Membership | $47/mo | Monthly | Live |
Platform Notes
All courses, the CRM, email, and the website run on GoHighLevel. Community on BuddyBoss. Connect the GHL API to populate live enrollment, revenue, and contact data across the dashboard. 30-day money-back guarantee applies to all enrollments.
Support Service
Student and member support tickets — powered by Help Scout
Help Scout
Open Help Scout →Support tickets are handled in Help Scout, embedded on this page — we do not build a custom ticket system. The overview shows tickets open / started / closed, success rate, and how many users self-served via FAQ before filing.
Agent Team
The Inspector Playbook AI agent roster — 21 agents across 2 teams, coordinated by Max, owned by Ken
Daily Work Crew
10 agentsMarketing Team
11 agentsMax — Delegation Rules
| Task Type | Delegate To |
|---|---|
| Market & competitor research | Pax |
| HR, roster, hiring | Nolan |
| Course curriculum & lessons | Cora |
| Course video scripts | Vince |
| Course editing & QA | Ellie |
| Course graphics | Gus |
| Course landing pages | Wren |
| GHL membership sites | Glen |
| Financial reporting | Finn |
| Public website design | Wes |
| GHL marketing tools | Skye |
| Email campaigns | Emma |
| Sales & marketing copy | Cole |
| Marketing video | Vera |
| YouTube strategy | June |
| Instagram content | Ivy |
| Facebook Groups | Felix |
| LinkedIn content | Leo |
| Marketing calendar & planning | Dawn |
| Paid ad campaigns | Ace |
Nolan — Hiring Framework
All 5 questions required before any hire proposal:
- What specific task can the team not do well right now?
- Could an existing agent be retrained instead?
- What is the KPI — how will we know the hire is working?
- Who does the new agent report to?
- How does the agent coordinate without creating overlap?
🤖 Max Pro AI
Your AI orchestrator, what do you need?
⚡ Max Prime
🤖 Dean
Settings
The Inspector Playbook dashboard configuration and hard rules